Frequently Asked Questions
How can an individual apply for a policy with the FAIR Plan?
Consumers must apply through a licensed agent in the state of Indiana. The application must be completed through our online quoting and application system and signed by the agent and applicant. A premium deposit of $250 or the annual premium must be sent with the application if coverage is desired.
How do I register to quote and submit an application?
Click on the link and fill in the required information. Once registered you will be able to access the FAIR Plan online quote system and view issued policies.
Does the Indiana FAIR Plan offer a payment plan?
No the FAIR Plan only accepts annual premium payments by check or money order. The FAIR Plan does not accept payments by phone or credit card.
Do Agents have Binding Authority?
No Agents do not have binding authority. The FAIR Plan policy issue procedure is as follows:
1) A fully completed application with a minimum premium deposit of $250 or the full annual premium.
2) The Plan will use the effective date of receipt of both application and premium deposit.
3) Upon review, acceptance and approval, a policy will be mailed to the insured, agent and mortagee is applicable.
What types of coverage is offered by the FAIR Plan.
The FAIR Plan offers Dwelling Fire DP1 Basic Policy, Dwelling Fire DP2 Broad form policy as well as Homeowners Modified 8 Basic policy and Homeowners 2 Broad form policy. The FAIR Plan also offers a Commercial Fire policy for commercial risks that meet the FAIR Plan underwriting guidelines.
Does the policy owner receive billings or renewal notices?
Yes. All billings and renewal notices will be mailed to the policy owner, agent and mortgage company if applicable.
All all risks inspected?
Yes, all risks are inspected. Inspection reports may take up to 30 days or more. Renewal policies are inspected periodically.
Does the FAIR Plan write a renter's policy or standalone contents policy?
Yes, applicants can apply for contents coverage only under a Dwelling Fire (DP-1).
Does the Plan insure condominiums or offer a condominium policy?
No. The FAIR Plan does not write or offer a condominium policy. Personal property within a condominium can be written under a Dwelling Fire (DP-1) policy for contents coverage only.
Does the FAIR Plan insure town homes?
Yes. Town homes can be insured under a Dwelling Fire or Homeowners Policy if the risk meets the FAIR Plan underwriting guidelines.
How to cancel a policy?
The insured or agency must send in a written request to cancel a policy. You must state the date and reason for cancellation.
Cancellation requests can be faxed to the FAIR Plan at 317-264-2395 or emailed to firstname.lastname@example.org. A refund resulting from cancellation and is prorated and paid to the insured. If a premium finance company has requested cancellation the premium finance company will be added as a co-payee. The FAIR Plan does not backdate cancellations beyond 30 days upon receipt of the cancellation request.
How do I report a claim?
Claims must be reported promptly and can be submitted through our online system.
Please identify the date of loss, claim type, description of the loss, your contact information (email address, phone number) and the best time to reach you.
Claims are assigned to an independent adjusting company. The claim adjuster will contact the policy owner or agent regarding the claim.
Does the FAIR Plan insure vacant homes?
Yes. Vacant homes can be insured under a standard Dwelling Fire Policy if the risk meets the FAIR Plan underwriting guidelines. Please contact the FAIR Plan Underwriting Department for limitations.